How to Enable or Disable a Loyalty Method

Switch earning methods on or off when your program changes.

Step-by-step instructions

  1. Open Settings → Loyalty.
  2. Find the method you want to change, such as Points, Stamps or Visits.
  3. Review existing promotions that use that method.
  4. Change the relevant toggle and select Save changes.
  5. Open the customer app and verify which offers remain available.
Good to know

Disabling a feature can make related offers unavailable. Do not use this as a substitute for fixing individual member balances.