How to Create a General or Custom Promotion

Use a general offer when your campaign does not fit the standard stamp, points or visit formats.

Step-by-step instructions

  1. Go to Promotions and choose Other or another general offer type, if it is available.
  2. Enter a specific, customer-friendly title.
  3. Describe what the customer must do and what they receive.
  4. Complete the reward, availability and location options shown in the form.
  5. Save and activate the offer.
  6. Check that the offer text is clear in the customer app.
Good to know

Staff should always confirm the offer conditions before awarding a custom benefit.