How to Delete a Promotion

Delete outdated campaigns only when you no longer need them.

Step-by-step instructions

  1. Open Promotions and find the campaign.
  2. Review whether members have progress or earned rewards connected to it.
  3. Use the available Delete option.
  4. Read the confirmation carefully and confirm the deletion only if you are sure.
  5. Return to the promotion list and confirm the offer is gone.
Good to know

Deletion may be permanent or restricted when it affects member records. Consider deactivating the promotion instead.