How to Scan a Member QR Code at Checkout

Scanning the member’s QR code helps identify the correct customer before awarding progress or redeeming a reward.

Step-by-step instructions

  1. Ask the customer to open the rewards app and go to My QR.
  2. In the business dashboard, select Scan QR.
  3. Allow camera access if the browser asks for permission.
  4. Point the camera at the customer’s QR code and wait for the member to be identified.
  5. Confirm the customer’s identity on the screen.
  6. Choose the appropriate activity or reward action and finish the transaction.
Good to know

If the camera is not available, use How to Find a Member Without Scanning Their QR instead.