Authorized staff can assign a reward directly when your business needs to make a one-off adjustment or gesture.
Step-by-step instructions
- Open Members and select the customer.
- Find Add reward or the manual reward option.
- Choose an existing available reward or a custom reward if supported.
- Enter any required title, description or expiration details.
- Review the recipient and reward information.
- Select Save or Add reward to complete the action.
- Check that the reward appears on the member’s profile.
Good to know
Manual rewards may depend on staff permissions and enabled features. Never use them to bypass your business’s approval process.