Keep customer messages consistent with your business’s identity.
Step-by-step instructions
- Open Settings → Notifications.
- Choose an email template that can be edited.
- Review the subject, body text and any saved business variables or placeholders.
- Edit the wording without removing required variables.
- Check links and uploaded artwork, if your template includes them.
- Save your changes and preview or test the template where supported.
Good to know
Avoid promising rewards that are not configured in an active promotion.