Missing options usually relate to your account permissions, subscription, or enabled loyalty settings.
Step-by-step instructions
- Confirm you are signed in to the correct business account.
- Check your role and permissions under Team → Roles and permissions, if you can access it.
- Open Billing to review features included in your current plan.
- If the issue concerns stamps, points, visits or cashback, open Settings → Loyalty to review enabled methods.
- Refresh the page after changing an eligible setting.
- If the control is still missing, note the page and feature you expected to see.
Good to know
Do not assume an unavailable control is a technical error until you check your role and plan.