Eligible plans can use a business-owned domain or subdomain for the customer experience.
Step-by-step instructions
- Open Settings → URL.
- Look for Use Custom Domain. This option appears only when available to your account.
- Enter the domain or subdomain you want to use, following the instructions displayed in the dashboard.
- Create or update the required DNS records at your domain provider.
- Wait for the connection status to confirm that the domain is ready, then open it in a browser.
- Choose the connected domain when generating customer-facing links or QR codes in Marketing.
Good to know
Do not remove your existing customer link until the new domain works. DNS changes may take time to become visible.