How to Search for a Member

Find a customer before recording activity or checking available rewards.

Open Members from the business dashboard.
Use the search field to look up the member by the information shown in the directory.
Select the matching member record.
Check their identity and current reward information before making changes.
Use the relevant action on the profile to view activity, add progress or manage rewards.

If the customer is not in the list, confirm that they joined this business’s program rather than another BonusPass club.