Redeem a reward only after confirming the customer and their current entitlement.
Step-by-step instructions
- Identify the member using Scan QR or search for them in Members.
- Open their Available rewards section.
- Choose the reward the customer is using.
- Review the reward status, any expiration date and the current location.
- Select Redeem or the equivalent confirmation action.
- Check the success message and confirm that the reward is no longer available for a second redemption.
Good to know
A unique reward QR may be used by the customer experience. Always complete the redemption in the business dashboard, not just by viewing a code.