How to Review Loyalty Transactions

The Transactions page lists recorded loyalty movements so you can verify what happened.

Step-by-step instructions

  1. Open Transactions.
  2. Find the member, date and type of movement you want to review.
  3. Use the available search or filters to narrow the list.
  4. Check the movement amount and status.
  5. Open the member record if you need to review the history in context.
  6. If something appears incorrect, review the related activity before making any manual changes.
Good to know

A transaction entry is a record of activity, not necessarily a payment. Some movements represent stamps, visits, points or redemptions.